What is Auto-Renewal
ResellerClub's Auto-Renewal feature allows you to let the system automatically renew an order before it expires. An Order will be Auto-Renewed for a duration equivalent to the tenure for which the order was purchased or last renewed.
Automatic Renewal of Digital Certificates is not possible since a Certificate Signature Request (CSR) is required to completed the renewal process.
How Auto-Renewal Works
When Auto-Renewal is enabled, the system will attempt to renew the order
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7 days in advance, for orders which have a tenure less than 3 months.
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30 days in advance, for orders which have a tenure greater than 3 months.
The system will use the available wallet balance to complete the renewal process. If there are insufficient funds at the time of renewal, your saved payment method will be charged to complete the process. If the payments through the saved methods fail, you must manually renew the orders to avoid losing them.
Your payment details will be automatically captured at the time of purchase and stored securely in our PCI compliant infrastructure. You cannot manually add/edit credit card details in the system. The cards will then be used to Auto-Renew orders nearing expiry (if the available balance is insufficient in the account).